Your fleet calls in.
MAX figures it out.
Voice-first AI diagnostics for mobile grooming vans. Operators call, describe the problem, and get expert troubleshooting via SMS — no hold times, no scheduling.
“My water heater pilot light won’t stay lit. I’ve tried relighting it three times...”
“Check the thermocouple connection at the gas valve. On your Whale FW1225, it’s the copper lead on the left side...”
Three steps. Zero downtime.
From call to fix in minutes, not hours.
Operator Calls
Voice AI answers, identifies the van, and captures the problem in seconds.
AI Diagnoses via SMS
Searches your equipment manuals, asks targeted questions, and walks through the fix step by step.
Resolved or Escalated
Fixed on the spot, or a full-context ticket goes to your tech team — nothing gets lost.
Built for fleets that can’t afford downtime
Hands-free diagnosis
Operators call from the van. AI picks up, identifies them, then switches to SMS so they can work with their hands while troubleshooting.
Equipment Manuals
AI searches your actual owner's manuals. Model-specific answers, not generic advice.
Safety Gates
Every response is checked against manufacturer safety rules before delivery. Gas, electrical, hot surface hazards — blocked and escalated.
Technician Portal
Your team reviews cases, adds notes, and tracks chronic issues across the fleet.
24/7 Availability
AI never sleeps. Weekend breakdown at 6 AM? Covered.
Smart Escalation
Can't fix remotely? Full context is handed to your team — no repeating the problem.
Ready to keep your fleet moving?
See MAX in action with a live demo tailored to your fleet.
Book a Demo